BTEC Advanced Award in Stoma & Continence Customer Support (2 Day Course)
This two-day course will equip customer service staff with the skills to ensure best practice in the delivery of services to customers requiring Stoma and Continence Products. Including physiology & Anatomy of the well-functioning Alimentary Canal and Bladder Function, and what can happen when things go wrong? Understanding Prescriptions Procedures to name just a few topics covered.
Dates:
Banbury: 8 - 9 September 2010
Cost:
Member cost £235 plus VAT (Plus Edexcel Fee £100 + VAT)
Non-member cost: £285 plus VAT (Plus Edexcel Fee £100 + VAT)