BHTA :: Code of Practice

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BHTA has a strict Code of Practice for its member companies, and has attained stage one approval of the Code under the Office of Fair Trading's Consumer Codes Approval Scheme (for more about CCAS visit http://www.oft.gov.uk/oft_at_work/consumer_initiatives/codes/ ). The latest version of the BHTA Code, which is now in force, is the one published in April 2008 and can be downloaded below.

BHTA also publishes two leaflets:

"Get Wise to the BHTA Code of Practice" summarises what the Code of Practice means.
"Get Wise to Making a Complaint" explains what to do if you've just bought a product and, for whatever reason, you are not happy with it.

Both are free of charge and can be obtained by calling BHTA on tel: 020 7702 2141 or email: bhta@bhta.com

A copy of the current Code of Practice can be downloaded in .pdf format here:

There is a separate, personal, Code of Conduct for individuals signed up to our Registration Scheme. Downloadable copy in .pdf format:

The July 2006 report on Code of Practice issues, including complaints, can be downloaded here:

Alternatively, for a hard copy of either the company Code of Practice, or the personal Code of Conduct, please contact the BHTA Secretariat on tel: 020 7702 2141 or email: bhta@bhta.com

A number of Brethren organisations that are not members have, by special arrangement on religious grounds, registered their compliance with the BHTA Code of Practice and are thus covered by the Code policing arrangements - to check whether such an organisation has registered for Code compliance, please call the BHTA office on tel: 020 7702 2141.