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Association News
| OFT research gives thumbs up to Code |
30 November 2009 |
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OFT research shows customers will return if a complaint is successfully and carefully handled, highlighting the importance for the highest levels of customer service and protection for both consumers and businesses.
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OFT research gives thumbs up to Code |
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| OFT welcome Code launch |
25 November 2009 |
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It's official! The BHTA Code of Practice is approved and has been welcomed by Office of Fair Trading representatives and industry guests at a reception at the Houses of Parliament.
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OFT welcome Code launch |
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