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Association News
| Cost fear under new Community Equipment changes |
05 February 2010 |
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An independent report produced for industry and conducted by the centre for economics and business research ltd, has found the new model of delivery could trigger economic cost of up to £13.4 million per annum nationally.
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Cost fear under new Community Equipment changes |
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| Advice booklet available at Naidex |
02 February 2010 |
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Apart from finding plenty of new products, businesses that make the trip to Naidex this year could pick up some useful ideas to help development in the future. “12 simple ways to grow in a competitive marketplace” highlights easy to implement strategies that can strengthen a business and could give an advantage against competitors.
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Advice booklet available at Naidex |
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| Awards evening success |
04 December 2009 |
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Members of the trade and their guests gathered at the annual BHTA awards evening on December 3rd to recognise some of the most outstanding achievements in an industry that continues to provide exceptional customer service.
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Awards evening success |
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| OFT research gives thumbs up to Code |
30 November 2009 |
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OFT research shows customers will return if a complaint is successfully and carefully handled, highlighting the importance for the highest levels of customer service and protection for both consumers and businesses.
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OFT research gives thumbs up to Code |
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| OFT welcome Code launch |
25 November 2009 |
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It's official! The BHTA Code of Practice is approved and has been welcomed by Office of Fair Trading representatives and industry guests at a reception at the Houses of Parliament.
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OFT welcome Code launch |
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| Glowing endorsements from home and abroad! |
01 October 2009 |
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The response to our achieving full Code approval has been very positive – both from member companies and firms “out there” interested in being considered for membership. We have also received welcome messages of support and congratulations from industry and government.
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Glowing endorsements from home and abroad! |
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