The British Healthcare Trades Association (BHTA) has condemned sharp practice in the supply of mobility products by a ‘rogue trader’. A company appearing to pressurise older people in to buying their products was exposed by two investigations set up by the BBC’s “Rogue Traders” following a series of complaints about a particular firm.
BHTA News Highlight
The British Healthcare Trades Association has been around for quite a while – it is one of the oldest and most established trade associations you'll come across.
As well as having a lot of history, it also has an important role to play in the future. It is important for the companies producing equipment, for the professionals who work with that equipment and customers who use it to make their lives easier.
The BHTA has over 460 company members and they range from a small, local showroom selling items such as scooters, wheelchairs, bathlifts and stairlifts, to the largest manufacturers and suppliers in the UK producing and distributing a vast range of products to help from the most sophisticated orthotic device and pressure care systems to the largest installations such as through floor lifts.
One of our most important roles is to maintain the highest standards. Thereare some less than ethical companies out there but every company you'll find on this website is a member of the BHTA because it wants to look after customers properly. You won't find the rogue traders here – they just wouldn't meet our standards.
Every BHTA member company has signed up to a special Code of Practice. It's not just a piece of paper. It is approved by the Trading Standards Institute, under the Consumer Codes Approval Scheme (CCAS).
It's just one of the ways that you know you'll be in safe hands if you contact a BHTA member company.